Communications Specialist

Full-Time

The Communications Specialist is responsible for overseeing the implementation of both internal and external communication strategies. Duties include managing external communication channels like social media platforms, company websites and media relations; writing copy for company newsletters and/or memos and adhering to FHLC’s brand by publishing content and marketing materials.

The Communications Specialist will report to the Director of Business Development and will work closely with colleagues in marketing, human resources, clinical, and other departments to establish organizational messages and keep employees informed of relevant updates. In addition, the Communications Specialist will develop and execute communications for internal audiences on a wide variety of corporate and HR-related messages, programs, policies, and initiatives, and partner with subject matter experts to understand strategic priorities, business policies, processes, and program changes impacting the organization. This position collaborates with project teams to provide communication planning and support for key programs and initiatives and prepares well branded, integrated communication plans to reach and engage employees at all levels.

  • Responsible for designing communications plans that support key initiatives and various business objectives, long-term goals, and projects under the direction of the Director of Business Development, and in collaboration with a wide range of stakeholders.
  • Develop collaborative and productive partnerships with functional leaders and business communicators, across the region. Develop effective content and ensure other communications are informed and prepared to support strategic communications throughout the region.
  • Work independently to draft, edit, and proofread content for assigned projects. Partner with Marketing for content formatting, layout and creative design as needed and in accordance with brand Guidelines and Standards; plan regular updates to employees using video/digital and written communication.
  • Hands-on communications management for complex projects as assigned. Understanding the scope and implications of each issue and connecting it to the broader strategy and reputation issues to ensure FHLC effectively manages negative issues and fully capitalizes on positive ones.
  • Ensure internal communications messages are consistent across all mediums and for different departments of the organization; and, ensure internal communication messages are consistent with external communication messages.
  • Management of employee intranet; facilitate content review, content design and layout, and maintenance of content working with content owners and key stakeholders in all functional areas of the organization.
  • Create style guides and brand voice outlines for all public relations, marketing, advertising, and other vital departments.
  • Perform communications research and monitor the process of various communications.
  • Help ensure brand consistency across marketing materials.
  • Must adhere to FHLC policies and procedures.
  • Regular and Reliable Attendance.
  • Other duties as assigned.

Family Health La Clinica is proud to be an Equal Opportunity Affirmative Action employer.

  • Proficiency with Google Analytics and other programs to measure results.
  • Website management experience
  • Expertise with Social & Digital Media, Advertising, and SEO.
  • Commitment to working with shared leadership and in cross-functional teams
  • Strong oral and written communications skills
  • Ability to manage multiple projects at a time
  • Excellent organizational skills and the ability to meet deadlines
  • Ability to work effectively with multiple stakeholders and deliver positive employee experience through communication
  • Proven ability to build professional, collaborative working relationships with colleagues at all levels of the organization
  • Bachelor’s Degree in Communication, public relations, marketing, or related field preferred.
  • Minimum of 5 years’ work experience in marketing, communications, and/or public relations with demonstrated success preferred.
  • Significant healthcare experience required.
  • Proven ability to lead and manage multiple communications assignments in a fast-paced environment across a variety of channels (intranet, email, newsletters, mobile, webinar, etc.) required.
  • Demonstrated skills, knowledge, and experience in the design and execution of marketing (including social media), communications, and public relations required.
  • Demonstrated successful experience writing press releases, developing presentations, and negotiating with media required.
  • Experience creating targeted content that generates measurable ROI required.
  • CPR certification required within six months of hire.

Family Health La Clinica(FHLC) requires employees to be vaccinated against COVID-19, or hold a legally recognized exemption as a condition of employment.  Where permitted by law, candidates who are offered a position will be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.

Location

Wautoma, WI

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