Community Health Worker

The Community Health Worker (CHW) is a part of an inter-disciplinary clinical care team. This role will function to increase the quality of clinical care, outcomes by serving as a bridge between the community and the health care setting.

Assist with the deployment of initiatives to bring education, resources, and guidance to partners. The Community Health Worker will serve as a community advocate and/or liaison, conducting case management, managing ongoing referrals, identifying, and determining eligibility for resources, and aiding in the completion of applications for services when appropriate.

The CHW is responsible for providing social support while helping patients and their families to navigate and access community services and other resources; adopt healthy behaviors and facilitate continuity of care by providing client follow-up. The CHW supports providers and other care team members through an integrated approach to care management and community outreach.

Provide culturally responsive and appropriate health education, information, and outreach in community-based settings such as homes, clinics, schools, migrant labor camps, local businesses, and community centers.

• Continuously expands knowledge and understanding of community services and resources; maintains frequent contact with community agencies serving vulnerable populations and participates in community meetings.
• Provide informal counseling, education, and social support to assist patients with gaining access to continuous care and enabling services.
• Assist patients with comprehension of health insurance eligibility, benefits, and navigation.
• Ensure continuity of care.
• Completes timely and accurate documentation of services provided to individuals in electronic medical record or other platform per FHLC’s protocol. Maintains electronic files, which might include consent, release of information, and/or applicable assessments. Documents notes, activities, service plans, and outcomes achieved by individuals in an effective manner.
• Link and refer patients, migrant and seasonal agricultural workers and their families, employers with appropriate health care and social service/community resource networks needed.
• Assists with data collection and interpretation relevant to understanding health and social service outcomes. Compile reports, and complete other program documentation in a timely manner.
• Regular and Reliable Attendance
• Other duties as assigned.

Family Health La Clinica is proud to be an Equal Opportunity Affirmative Action employer.

To perform this job successfully, an individual must have the ability to make thoughtful decisions and exercise sound judgement, be self-directed, resourceful, and creative in problem solving. The ability to build and maintain trusting relationships with community stakeholders and health and social service providers is vital to this position. Be able to draw upon and use lived experiences to provide advocacy, support and referral service to individuals assigned to their caseload.

• High School diploma or equivalent required.
• Associate Degree in health care, human services, or related field preferred.
• Community Health Worker certificate or training preferred.
• Experience working with farmworkers or similar population, preferred.
• Experience with occupational or health education and/or health screenings is also desirable.
• Knowledge of the culture and values of the community
• CPR/BLS certification required within six months of hire.
• Must maintain a state of Wisconsin Driver’s License, have access to reliable transportation that will enable you to travel to client and / or patient sites within a designated area.
• As well as the ability to pass the requirements to complete the minimum requirements to operate a company vehicle.

Family Health La Clinica(FHLC) requires employees to be vaccinated against COVID-19, or hold a legally recognized exemption as a condition of employment.  Where permitted by law, candidates who are offered a position will be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.